An Insider's Guide to MyBenefits.ibew110.org

Overview

MyBenefits.ibew110.org is a secure new on-line tool created exclusively for working and retired IBEW Local 110 members. Available 24 hours a day, 7 days a week, it's a single source for keeping track of the benefits you've earned as a Union electrician.

General FAQ

Q: What is MyBenefits?
A: MyBenefits is a secure, on-line web site that's been built for you so you can easily keep track of your benefits. It is found at MyBenefits.ibew110.org.

Q: How can I start using it?
A: go to MyBenefits.ibew110.org and complete the simple sign-up process in order to access your information.

Q: Does it cost anything?
A: Absolutely not. It's a free service provided by the Board of Trustees for all current and retired members.

Q: Do I need to use this?
A: No, you don't need to. but is the best and easiest way to find out information about your eligibility bank, vacation vouchers, work history, and more.

Q: What kinds of information can I track?
A: All kinds. For example, you can check your eligibility account balance and see how many months of coverage remain. Or, view your available vacation vouchers and track your used vouchers. You'll also find useful information about your pension, 401(k), work history, RMFP, and more.

Q: Can I get copies of this information for my records?
A: Sure! For many of your benefits you can view and print your annual statements.

Q: Can anyone esle see my information?
A: No. The site is entirely secure. We've had it analyzed and audited by an outside security form to ensure that your information stays private.

Q: Where can I get more information?
A: Visit the MyBenefits information web page or simply go out on the MyBenefits web site and see it for yourself.

Q: What if I have other questions?
A: Just contact the Benefits office and we'll be happy to help answer any question you have. You can e-mail us at Benefits@ibew110.org or give us a call at (651) 776-4239 option 4.

Q: Is Medical Claims information avaiable on MyBenefits?
A: No, medical claims are processed and paid by Sturm & Associates and that data is not available on the MyBenefits site. To see information regarding your medical claims, please visit Alan Sturm & Associates web site (account registration may be required).

Q: Can I see and/or make changes to my 401(k) investment elections on MyBenefits?
A: No, 401(k) investment selections and changes must be made on LFG's web site.

Q: Does MyBenefits display the current value of my 401(k)?
A: No, MyBenefits only displays the amount you have contributed to your 401(k) account. Your contributions may be more or less than the current value of your 401(k) depending on your investment selections, and current market conditions. To see the current value of your 401(k) account, please visit LFG's web site.

Q: Can I see information regarding my Union dues and payments on MyBenefits?
A: No, Union dues information is not available on MyBenefits. Please contact the Union office to inquire about your dues.

Q: I would like to see .... or I have an idea to make MyBenefit even better. Where can I send these ideas?
A: We love to get ideas and request to make MyBenefits an even better tool for you. Ideas, suggestions for improvements, and even thoughts on things you don't like can be e-mailed to Benefits@ibew110.org. We will review all suggestions and ideas for future versions of MyBenefits.

Technical FAQ

Q: I tried going to the login page, but it doesn't work.
A: The address is MyBenefits.ibew110.org. Don't use "www" at the beginning of the address. You can also click on the Member OnLine Services link on the Benefits Office web site.

Q: I've lost or don't remember my password.
A: At the MyBenefits login screen, click on the "Forgot Password" button and follow the instructions.

Q: I'm having problems changing my password.
A: When changing your password, you must enter your current password along with a new password. If you've just used the "Forgot Password" prompt, the system will e-mail you a new temporary password. You must use this temporary password as your current password. You new password must be between 5 and 15 characters long, start with a letter, and only contain letters, numbers, and the underscore (_).

Q: I'm still having password problems. Now what do I do?
A: If you're still having problems with your password, please call the Benefits office at (651) 776-4239 option 4 during normal business hours. A benefits specialist will be happy to assist you. You will be required to answer the security question you entered when you established your account to verify your identity.

Q: I tried to register for an account but got an error. What should I do?
A: Call the Benefits office at (651) 776-4239 option 4 during normal business hours to verify your information. You must wait until the next day to register for your account so that any chages can be propagated to the MyBenefits database.

Q: The Benefits Office updated my information, but I'm still getting an error when I try to register for an account.
A: You must wait until the next day to attempt to register for an account to allow the changed information to propagate to the MyBenefits database.